Return & Refund Policy

Due to the product being sealed in the TCG industry, we do not offer returns. If something arrives damaged, send us an email and we'll make it right - info@pokevaulttcg.com

Shipping and Pre-Order

Orders usually ship within 24 hours of payment. For Pre-Order items, please see item Desc. for shipping times.

PLEASE READ BEFORE PLACING A PRE-ORDER...

When ordering a Pre-Order item on PokeVaultTCG, all other items will be shipped with the Pre-Order item. If you want non Pre-Order items shipped right away, please add them to a separate cart and checkout with a separate order. Orders CANNOT be partially fulfilled or partially cancelled.

Pre-Order purchases will be charged to your card/PayPal immediately upon purchase.